FAQs

Simply choose the treatment length that you prefer and the area that better describes where you live.

Pick a time and date. Prepay online with our secure and easy to use booking system. One of our highly qualified therapists will be happy to treat you in the comfort of your own home. She will bring everything that is needed in order to provide the best care for you.

PLEASE NOTE: For pregnancy massage we kindly ask you to have 2 to 3 pillows at hand in order to better position you and to maximize your comfort during treatment.

We are an all female team providing massage therapy to women and their families, including children. If you have a male or child family member that might be interested in our services please CONTACT US directly before booking an appointment for them.

We understand that life happens and things can change. This is why we offer a full refund when cancelling an appointment before 24 hours of your treatment time.

PLEASE NOTE: Full price will be charged for missed appointments or cancellations without 24 hours notice.

In order to secure your appointment we will ask you to prepay for the treatment in full using our ONLINE BOOKING SYSTEM . After your treatment is completed we will email you an official receipt with your therapist’s name, registration number and signature, that can be used to submit a claim with your insurance company if your plan is eligible.

We recommend that you ask your insurance company about the coverage limits per year and if you are required to provide a Doctor’s referral note with your claim.

In order to provide the best treatment for you we are required by law to ask your personal information relevant to your health. This health history form and information portion will be sent to you in the confirmation email that you will receive shortly after booking with us. This information has to be reviewed for changes and updated accordingly once a year and is kept safe together with your payment information in our online booking system. If you want to know more about this matter please read our PRIVACY POLICY here.

If you wish to leave a tip for your therapist you will have an opportunity to do so while pre-paying for your appointment.

You will be asked for parking details while completing the online forms, together with entry details such as buzzer code, passing through the front desk security and more details so your therapist can easily reach you. Please include information about your home settings such as multiple stairs or front/back/side doors, etc.

In the event that you are not able to provide free parking for your therapist you will NOT be charged for any parking fees.

We recommend that you wear only underpants during treatment so that your therapist can fully access your back and neck muscles, however we ask you to undress to your level of comfort. She will be able to work around any undergarment and be able to provide an effective and comfortable treatment. Please remember that you will always be fully covered by the linens except for the body part that is being treated at that moment. Feel free to communicate with your therapist at any given point during or before treatment so she can adjust to your comfort level in terms of body parts being treated, pressure depth and other concerns.